Common Questions.

True to size through the chest, slightly oversized in the shoulders. If you are between sizes, size up for an oversized fit or size down for a tailored cut. Refer to the Size Guide for full measurements in inches and centimeters.

Orders placed before 12:00 PM EST on business days ship same-day. Orders placed after 12:00 PM EST ship the next business day. Weekend orders ship the following Monday. You receive a tracking link by email the moment your label is created.

Domestic US: 2–5 business days via standard ground (USPS Priority or UPS Ground). Expedited 1–2 day shipping is available at checkout. International: 5–14 business days via DHL or USPS International, depending on destination and customs clearance.

Yes — we ship worldwide. International shipping costs are calculated at checkout based on destination and package weight. Customers are responsible for any customs duties, taxes, and fees levied by the destination country.

We accept returns within 14 days of delivery on unworn, unwashed items with original tags attached. Initiate a return from your account page or by emailing info@theogyn.com with your order number.

Once your return is received and inspected (1–2 business days), refunds are issued to your original payment method. Most banks post within 3–5 business days; some may take up to 10.

Yes. The fastest exchange is to return the original item for a refund and place a new order for the size or color you want — this guarantees the new item ships immediately without waiting for the return to process.

You receive a confirmation email when you place your order and a separate shipping email with tracking the moment your label is created. You can also view tracking on your account page under Order History.

Core staples are restocked periodically. Limited drops do not restock. To be notified when a specific size or colorway returns, click the notify link on any sold-out variant page.

Machine wash cold, inside out. Hang dry to preserve fit and color saturation. Do not bleach. Iron on low if needed. Avoid tumble drying — high heat shortens garment life.

All major credit cards (Visa, Mastercard, Amex, Discover), Shop Pay, Apple Pay, Google Pay, and PayPal.

Yes. All transactions are processed through Shopify PCI-compliant secure checkout. We never store or have access to your credit card information.

Cancellations and modifications must be requested within 1 hour of placing the order. Email info@theogyn.com immediately with your order number.

Email info@theogyn.com within 7 days of delivery with your order number and photos. We send a prepaid return label and ship a replacement or issue a full refund at your choice.

For wholesale inquiries, brand partnerships, or press, email info@theogyn.com with subject line Wholesale or Partnership. We respond to qualified inquiries within two business days.